Privacy and Cookies

About us

The address of our website is:


Treatment of data obtained from the web form

Informative clause: Web form

Complying with current regulations on the Protection of Personal Data, we inform you that the personal data you provide us when completing the form will become the responsibility of:, with address at Calle Almansa number 45, 3ºC- Salamanca telephone +34 679143252 and email:

We treat the information you provide us with in order to respond to the query you make through the form. The data provided will be kept until the query made is resolved. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation on whether at we are treating your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary for the purposes that were collected.

The completion of all the fields is mandatory and implies your express consent to the processing of your personal data for the purposes indicated; Failure to complete it may result in us not being able to respond to the requested service. For more information read the privacy policy


With this Privacy Policy we comply with current legislation on data protection and services of the information society and electronic commerce. with address at Calle Almansa, number 45, 3ºC – Salamanca, treats your personal data when you provide it to us through:, hereinafter, the Web.

The data that you provide us when browsing the Web will be subject to the application of this Privacy Policy, together with other Conditions of Use of the Web, when they exist. The privacy policy may be modified, but it is your responsibility to read it periodically, since the one that is in force at the time of use of the Web will be applicable.


CRISTINA MARCOS MATÉ and address at calle Almansa, number 45, 3ºC, is responsible for the processing of your personal data.

If you need it, you can contact us at; or by phone +34 679143252


Principle of legality, loyalty and transparency: We will ask for your consent for the processing of personal data for the different purposes of which we inform you in a transparent way when necessary. We will not send marketing communications unless you ask us to. We do not offer or sell personal data.

Principle of data minimization: Only personal data strictly necessary to carry out the contractual relationship and for the defined purposes will be requested.

Principle of limitation of the conservation period: Personal data will be kept for the necessary time depending on the purpose. The legal minimum will be kept, when it exists, or 2 years from the last use, as long as you have not used your cancellation right before.

Principle of integrity and confidentiality: The data will be treated with adequate security and guaranteeing total confidentiality and safeguard. We take all precautions to avoid unauthorized access.


On the Web we can collect the following personal data.

Data that can identify the user: name, email and telephone; and other data such as the IP address of the computer or mobile device, as well as the information we obtain through cookies. For more information see the cookie policy.


You should read the privacy policy before you start browsing the Web. You are responsible for ensuring that the personal data you provide us is true and accurate, and for communicating any changes to them.

We can collect or receive your data through our websites, forms, using cookies, always by the interested user and with consent where applicable.

The legal basis for the processing of your personal data may be:

User consent

It is the legitimate interest of CRISTINA MARCOS MATÉ to be able to offer the interested party service (response to user requirements) and allow the operation of our websites through technical and functional cookies.

Compliance with legal obligations that involve the processing of personal data

In the form, the required fields are indicated by asterisks.

The data we ask for is necessary to provide the service you have requested (Customer Service).


Personal data may be processed by trusted processors (third parties) on behalf of CRISTINA MARCOS MATÉ. Your data will also be transferred when there is any legal obligation.


Our website may have links that lead to other websites on our social networks. When following one of these links, you must take into account the privacy policies of each of the websites you access, so we are not responsible for them. Please review those policies before submitting personal data to these websites.


Any content that you send to our social networks is public and will be seen by anyone, so we recommend that you take special care when giving personal data, since we are not responsible for the actions of users. From we recommend that you do not provide any personal information.


According to the principle of limitation of the conservation period, personal data is only kept for as long as we need it for the purpose described in each case, to satisfy your needs or to comply with our legal obligations. The personal data provided will be kept as long as the relationship is maintained and the deletion of them is not requested, they will be kept in accordance with the established legal deadlines, when they exist, or two years from the last use thereof. When we no longer need to use your personal data, it will be removed from our databases.


The interested party may exercise the following rights:

Right to information and transparency: You have the right to receive clear, complete, transparent and easy-to-understand information about the way we use your personal data and about your rights. You have this information in this Policy.

Right of access: You have the right to access the personal data that we have about you (with certain limits). You should know that a reasonable fee can be charged to cover the administrative costs incurred that this may derive. Unfounded, excessive or repetitive entitlement requests may not be honored. To exercise this right, contact us.

Right of rectification: You have the right to be able to have your personal data rectified when they are not exact, have ceased to be correct or complete them. To exercise this right, contact us.

Right to erasure / right to be forgotten: In some cases, you will have the right to have your personal data erased or deleted. Although it is not an unconditional right, since there may be legal or legitimate reasons to maintain them. To exercise this right, contact us.

Right to withdraw consent when data processing is based on consent. You can withdraw your consent to the processing of your personal data when the processing is based on your consent. The withdrawal of consent will not affect the legality of the treatment based on the consent prior to its withdrawal. If you want to withdraw your consent, please contact us.

Right to file a claim with a control authority: You have the right to report to the Spanish Data Protection Agency the privacy and data protection practices of UNGUIAENSALAMANCA.COM. Contact us by any of the means indicated below before filing a claim with the competent authority on data protection.

Right to data portability: You have the right to transfer data from our database to a different one, but it is only possible to exercise this right with respect to data that you have provided, when the treatment is based on the execution of a contract or on your consent, and the treatment is carried out by automated means.

Right to limit treatment: You have the right to request the temporary blocking of the processing of your data. By exercising this right, the processing of your data will be subject to limitations, so that it can be stored but no longer used. This right can only be exercised in certain circumstances defined by the RGPD, which indicates that the interested party challenges the accuracy of the personal data, during the period that allows the person responsible to verify the accuracy of the same;

That the treatment is illegal and the interested party opposes the deletion of personal data and requests instead the limitation of its use;

That the person in charge no longer needs the personal data for the purposes of the treatment, but the interested party needs them for the formulation, exercise or defense of claims;

That the interested party has opposed the treatment under article 21, paragraph 1, while it is verified if the legitimate reasons of the person responsible prevail over those of the interested party.

If you wish to exercise this right, please contact us. To process the request, we may ask you to prove your identity.


If you have any questions about the way we treat and use your personal data or want to exercise any of the rights described, you can contact us at or by phone +34 679143252.


We use cookies on our website in order to provide a better service and provide you with a better browsing experience. We want to inform you clearly and precisely about the cookies we use, detailing below what a cookie is, what it is for, what types of cookies we use, what their purpose is and how you can configure or disable them if you wish.


A “Cookie” is a small file that is stored on the user’s computer, tablet, smartphone or any other device with information about navigation. The set of “cookies” of all our users helps us to improve the quality of our website, allowing us to control which pages are useful, which are not and which can be improved. Cookies are essential for the functioning of the internet, providing innumerable advantages in the provision of interactive services, facilitating the navigation and usability of our website. In no case cookies could damage your computer. On the contrary, the fact that they are active helps us to identify and resolve errors.


According to the entity that manages it:

Our Own cookies: They are sent to your computer from our own computers or domains and from which we provide the service you request.

Third-party cookies: They are sent to your computer from a computer or domain that is not managed by us, but by another collaborating entity, for example, those used by social networks, or by external content such as Google Maps.

According to the period of time they remain activated:

Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website, so none is recorded on your computer’s hard drive. The information obtained through these cookies is used to analyze traffic patterns on the web. In the long run, this allows us to provide a better experience to improve the content and facilitate its use.

Persistent cookies: They are stored on the hard drive and our website reads them every time you make a new visit. A permanent website has a specific expiration date. The cookie will stop working after that date. We use these cookies, generally, for registrations, forms, user permissions, etc.

According to its purpose:

Technical cookies: Necessary for navigation and the proper functioning of our website. They allow, for example, to control traffic and data communication, access parts of restricted access, carry out the process of purchasing an order, use security elements, store content to be able to broadcast videos or share content through social networks.

Personalization cookies: They allow you to access the service with predefined characteristics based on a series of criteria, such as the language, the type of browser through which the service is accessed, the regional configuration from where the service is accessed, etc.

Analysis cookies: They allow us to quantify the number of users and thus carry out statistical measurement and analysis of the use that users make of the services provided. To do this, your browsing on our website is analyzed in order to improve the range of products and services we offer.

Advertising cookies: They allow the management, in the most efficient way possible, of the advertising spaces that could be included on our website.

Behavioral advertising cookies: These cookies store information on user behavior obtained through continuous observation. Thanks to them, we can know your internet browsing habits and show you information related to your browsing profile.


You can allow, block or delete the cookies installed on your computer by configuring the options on your Internet browser. In the event that it does not allow the installation of cookies in your browser, you must press “Leave Page” and proceed to continue browsing other websites. You can also delete cookies at any time from your own browser.

In the following links you have at your disposal all the information to configure or disable your cookies in each browser:

    • Google Chrome
    • Mozilla Firefox
    • Internet explorer
    • Safari
    • Safari for IOS (iPhone and iPad)
    • Chrome for Android


On our website we never store the personal data of our users, with the exception of the IP address as described above. By browsing and continuing on our website, you explicitly indicate that you are consenting to the use of the aforementioned cookies, and under the conditions contained in this Cookies Policy. For any clarification or comment, you can contact CRISTINA MARCOS MATÉ by email at; or by phone +34 679143252.

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